privacy policy

Australian Boardwalk and Deck Restorations (ABDR) respects your privacy and is committed to protecting your personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or engage our services.

Information We Collect

We may collect personal information you provide directly to us, including your name, phone number, email address, and project details when you submit an enquiry form, request a quote, or use our online calculator.

We may also collect non-personal information automatically through the website, such as browsing activity and site usage data, to help us improve user experience.

How We Use Your Information

We use the information we collect to respond to enquiries, provide quotes and services, communicate with you about your project, and manage our business operations.

We may also use non-identifiable information to analyse website traffic and improve our services.

We will not sell, rent, or share your personal information with third parties unless required by law or with your consent.

Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Information submitted through our website is stored securely and accessed only by authorised personnel. While we take precautions to safeguard data, no system is completely secure and we cannot guarantee absolute security of information transmitted online.

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if that information is inaccurate, incomplete, or out of date.

To make a request, please contact us using the details below.

Cookies and Analytics

Our website may use cookies and analytics tools to collect information about how visitors use the site. Cookies do not identify you personally but help us provide a better browsing experience. You can disable cookies in your browser settings, although this may affect website functionality.

Third-Party Links

Our website may contain links to external websites. ABDR is not responsible for the privacy practices or content of these websites.

Complaints

If you believe your privacy has been breached or your personal information has been handled in a way that does not comply with the Australian Privacy Principles, you may lodge a complaint with us. Please submit your complaint in writing using the contact details below, and we will investigate and respond within a reasonable timeframe.

If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC). Further information on how to lodge a complaint with the OAIC can be found at www.oaic.gov.au.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website. By continuing to use our website or services after changes are made, you accept the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Australian Boardwalk and Deck Restorations (ABDR)
Phone: 0438 176 113
Email: info@deckrestorations.com.au